Moosejaw Coupons: Get 10% off with April 2014 Promo Codes.
First opened in 1992, Moosejaw caters to a diverse range of athletes by offering a huge selection of different outdoor gears and apparels suitable for different sports and activities. The gears and apparels carried are intended to provide security, a comfortable experience, and also a method to combat environmental and weather conditions. Moosejaw has several different retail locations, and also an online store for convenient shopping.
In addition to carrying top brands like Marmot and The North Face, Moosejaw has specially created their own line of jackets and gear. It is safe to say that Moosejaw specializes in providing comfortable and warm jackets that are suitable for all outdoor terrains and environment. Not only are they able to provide form-fitting jackets, but they will also be able to provide jackets that are warm and comfortable as well providing outdoor climbers with the best experience possible. Most jackets are windbreakers and will have the necessary stuffing to protect outdoor adventurists from different weather conditions. The jackets are designed for men, women and children and come in a variety of different styles, colors, and qualities. Most of the jackets that are purchased from the site are discounted which makes it a lot more beneficial for consumers to shop for Moosejaw apparels and gears online than from other retail stores.
Finding the perfect product can be rather difficult at times, especially with the large selections that are available. Due to this reason, Moosejaw strives in being able to provide detailed descriptions regarding each of the products that they carry. Not only are they able to upload several different photographs of the products in different angles, but their clothing has all been modeled. This will allow online consumers to get a better idea of what to expect. Last but not least, all of the product descriptions come with honest reviews from previous consumers as well. These reviews are able to provide an extensive amount of insight to the features that are offered by each product, and whether other consumers have been satisfied with the services that the product has been able to provide. The reviews come with star ratings.
Moosejaw emphasizes on being able to provide excellent customer service support. Not only do they have an intriguing site with a unique taste of humor, but they are also able to offer 24/7 customer service support at 877-666-7352. They are also able to offer e-mail support as well, and those who are on the website will be able to interact with a customer service representative with their live chat support option. Their customer service line strives in being able to provide high quality support in an efficient manner. Not only are their customer service representatives knowledgeable on matters regarding the company’s policy, but most will also be able to provide the consultation and advice needed to make an informed decision regarding the types of gears and apparels that are needed in different situations.
Free shipping is a must for most online outdoor gear stores, especially since gear can become quite heavy. Like most stores, Moosejaw is able to offer free shipping on orders that are over $49. They are also able to offer free shipping on any of the Moosejaw clothing orders that exceed $15. They offer expedited shipping time, and will also provide tracking for the packages that are shipped out. This is an added security measure for online consumers as they will be able to easily locate their package at all times with very little hassle. Expedited shipping service will be dependent on business days.
Moosejaw offers a price match guarantee. They also have an added bonus as they will offer 1000 Moosejaw Reward Points to those who submit a price match. The reward points can be redeemed for merchandise at a later point. In order to attain a price match, consumers will want to place an order at the current price, and email Moosejaw requesting a price match within 24 hours. Their customer service support team will then adjust the price, and reward the consumer’s account with reward points. It is important to note that the product in the price match must be identical. This means that the product must be the exact size, color, season, etc. as the product ordered on Moosejaw. It is important to note that the reward points will only be rewarded on price matches that are greater than $1. It is also important to note that Moosejaw cannot price match on gift cards.
In addition to the amazing deals and services that are offered, Moosejaw is also able to offer a rewards point system as mentioned before. Moosejaw will reward consumers with 10 points for every dollar that is spent on items that are purchased at the original price, and 5 points for every dollar spent on discounted items. The reward points can then be used to redeem gears and apparels on the site. Generally speaking, the rewards given for each purchase is basically a 10% value of the price. For example, those who purchase a $200 jacket will then have $20 worth of points available to redeem other merchandise. Racking up reward points is easy especially with the membership bonuses that are available. Depending on the amount of reward points that were racked up in the year before, consumers will be separated into different categories. Those who have racked up more points will be able to enjoy more benefits by attaining more bonus points for each purchase, and more.
Moosejaw will prefer American Express as the primary payment method on international orders. If not, wire transfers are also possible. Consumers inside the US will be able to use different credit cards, and also PayPal to pay for their purchase which is a lot more convenient in comparison. It is important to note that there are some restrictions for international orders.
Refunds are especially easy at Moosejaw. They offer an amazing guarantee. Any purchase can be returned at any time as long as it is still in sellable condition. Proof of purchase is required. Load bearing climbing equipment like harnesses, gift card, and food items cannot be refunded though. These items are considered to be final sale upon the time of purchase.
As one of the larger and more established online outdoor gear stores, Moosejaw is a fun place to shop. Not only do they offer organized categories which make finding the perfect product a lot simpler and easier, but they are also able to offer amazing deals and a simple user interface. They are able to offer outstanding customer service support, and they will literally bend over backwards in order to cater to the needs of their consumers. In addition, they have added features and services like their reward points system, their refund policy, and more. They are established company with an amazing reputation on the market as they have many happy customers.